Disclaimer


Effective Date: March 11, 2026


The information provided by Communication-IMPACT ("we," "us," or "our") on [https://www.communication-impact.ca] (the "Website") is for general informational and educational purposes only. All information on the Website is provided in good faith, however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Website.


1. No Professional-Client Relationship

Your use of this Website does not establish a consultant-client or professional-client relationship between you and Communication-IMPACT or Martin J. Plebon. Such a relationship is only formed after we have performed a conflict check and entered into a formal, written, and signed engagement agreement (e.g., a Service Level Agreement or Diagnostic Mandate).


2. Results and Performance Disclaimer

Marketing at Communication-IMPACT is treated as a mathematical equation, not an "arts and crafts" project. However, the following conditions apply:

  • Veto Power: You maintain absolute veto power over lead quality. We do not take credit for "tire-kickers," students, or offshore spam. If a lead does not meet your 20+ parameter Ideal Customer Persona (ICP) criteria, you hit the reject button.
  • Shared Responsibility: Our engine provides the "ammunition" (the leads). You are responsible for the "war" (the close). We do not guarantee sales closures, as these depend on your internal sales reps, 12-month sales cycles, and technical spec fulfillment.
  • The 90-Day Boundary: The Kill Clause is your primary protection. Outside of the specific 90-day performance window and the agreed-upon metrics, Communication-IMPACT makes no broader guarantees regarding M&A valuations or market share dominance, as these are influenced by variables outside of our digital control.


3. AI and Technology Disclosure

Our methodologies involve the use of advanced Artificial Intelligence (AI) and automated frameworks.

  • Algorithmic Volatility: Digital ecosystems (including Google Search, AEO/GEO platforms, and AI models) are subject to frequent, unannounced changes. Communication-IMPACT is not responsible for shifts in third-party platform policies or "enshittification" that may impact the performance of digital assets.
  • AI Outputs: Content or strategies generated or assisted by AI should be reviewed for technical accuracy by your internal engineering or subject matter experts before final implementation.


4. Technical and Engineering Accuracy

We specialize in translating complex engineering specs into sales assets. However, the final responsibility for the technical accuracy of your product specifications, tolerances, and certifications (e.g., ISO, CAD data, safety standards) lies with you, the Client. Communication-IMPACT is not an engineering firm and does not provide certified engineering advice.


5. Errors and Omissions

While we strive to keep the Website updated, the digital landscape moves at a high velocity. This Website may contain technical inaccuracies, typographical errors, or outdated information regarding SEO/AI best practices. We reserve the right to change or update information at any time without prior notice.


6. External Links Disclaimer

The Website may contain links to external websites or content belonging to third parties. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, or completeness by us. We do not warrant, endorse, guarantee, or assume responsibility for the accuracy or reliability of any information offered by third-party websites linked through this site.


7. Limitation of Liability

Under no circumstance shall Communication-IMPACT have any liability to you for any loss or damage of any kind incurred as a result of the use of the site or reliance on any information provided on the site. Your use of the site and your reliance on any information on the site is solely at your own risk.


Contact Us

If you require further clarification regarding this Disclaimer, please contact us at:

Communication-IMPACT Montreal, Quebec, Canada Email: mj@Communication-IMPACT.ca